We are looking for a Senior UX Designer specializing in digital accessibility and inclusive design to support accessibility assessments and help establish a scalable accessibility capability across digital product teams.

The role combines senior UX expertise, hands-on accessibility auditing, usability evaluation, design-system practices, and capability building. You will assess digital products against WCAG 2.2 AA, identify accessibility risks, prioritize findings, and provide clear, actionable recommendations to UX and engineering teams.

Key Responsibilities

• Conduct accessibility assessments of web and digital product journeys against WCAG 2.2 AA.

• Perform manual accessibility evaluations, including:

  • Keyboard-only navigation

  • Screen-reader walkthroughs

  • Focus and interaction behaviour

  • Reading order

  • Labels and announcements

  • Cognitive load and usability

• Use automated accessibility testing tools as a supporting method while applying strong UX and accessibility judgement.

• Review user flows, screens, components, and design concepts for accessibility risks.

• Identify accessibility issues that automated tools may not detect.

• Provide clear and actionable accessibility feedback to UX designers, developers, and product teams.

• Prioritize accessibility findings based on user impact, severity, and delivery constraints.

• Translate audit findings into practical remediation recommendations and backlog-ready actions.

• Support teams in integrating accessibility into the design and development process from the beginning.

• Conduct usability testing with users with disabilities, including users with visual, cognitive, or reading impairments.

• Contribute to accessible design systems, components, patterns, and standards.

• Develop and improve accessibility methodologies, review processes, and guidelines.

• Support accessibility awareness, training, and knowledge-sharing activities.

• Help strengthen accessibility ownership across product teams.

• Collaborate with UX, product, engineering, compliance/legal, and portfolio stakeholders in a cross-functional environment.

Required Skills & Experience

• 12+ years of relevant professional experience in UX, product design, or a closely related discipline.

• Proven experience as a Senior UX Designer with strong expertise in digital accessibility and inclusive design.

• Hands-on experience assessing digital products against WCAG 2.2 AA.

• Strong understanding of accessibility principles and inclusive-design practices.

• Practical experience with manual accessibility testing.

• Experience with screen readers such as NVDA, VoiceOver, or JAWS.

• Experience using automated accessibility testing tools.

• Strong understanding of accessibility issues involving focus behaviour, reading order, labels, announcements, interaction quality, cognitive load, and design consistency.

• Experience reviewing UX designs and providing specific, actionable feedback.

• Experience prioritizing accessibility issues and translating findings into remediation actions.

• Experience conducting usability testing with users with disabilities.

• Good understanding of design systems and accessible components/patterns.

• Strong cross-functional collaboration and stakeholder-management skills.

• Excellent communication and facilitation skills.

• Ability to contribute to accessibility standards, methodology, training, and organizational capability building.

Preferred Qualifications

Accessibility certification or formal training is strongly preferred, including:

• IAAP WAS

• IAAP CPWA

• IAAP CPACC

• DHS Trusted Tester

• W3C WAI training

• Equivalent demonstrable accessibility expertise or professional training